For 30 years, the video game industry has been a leader in player safety.
That leadership stems from continually improving our policies and services in support of creating spaces that are positive and welcoming for everyone. The video game industry is committed to a multidisciplinary approach to help protect players online.
Codes of Conduct
Guidelines and community standards establish acceptable behaviors.
Human Oversight
Trained individuals help moderate conduct and content in gaming environments.
Parental Controls
We provide parents and caregivers with comprehensive information and tools they need to decide which gameplay experiences are appropriate for their children.
Partnerships
Video game developers, publishers and platforms collaborate to promote trust and safety in the player experience.
Player Controls
The video game industry empowers players with the tools and information necessary to manage their gameplay experience on screen.
Promoting Positive Play
Video game communities benefit from environments that encourage sportsmanship, camaraderie and mutual respect.
Technology
Advanced technologies help prevent harm before it happens.
Our member companies are constantly evolving and improving their efforts to help keep players safe.
Many factors go into a company’s decision about how to achieve trust and safety. There is no “one size fits all” approach. These case study’s represent a sampling of the work being done by the ESA’s members.

- Codes of Conduct
Nintendo
A clear set of Community Guidelines that outline the expectations for players when engaging with Nintendo products, services or events.

- Parents
Epic Games
Epic wants to empower families with tools that enable informed decisions about digital experiences.

- Players
Riot Games
A “Muted Word List” that allows players to manually filter out words and phrases they do not want to hear.

- Players
Sony Interactive Entertainment
An innovative technology that empowers players to report unwanted interactions through a new Voice Chat function.