Roblox has robust systems and policies to help protect players. The platform works every day to help its users have a safe, positive, age-appropriate experience. Roblox’s layered safety systems combine advanced AI, 24/7 human moderation, and collaboration with law enforcement and safety experts to help detect and prevent harm. Their dedicated team works to quickly respond to any detected violations of community standards.
Maintaining a safe, civil user-generated content (UGC) platform is a complex challenge that Roblox takes seriously. Their moderation systems proactively review millions of UGC creations daily—including the games themselves, avatar accessories, and elements added to experiences. These systems use multimodal AI augmented by human moderators to review content before it is made available to the community.
Roblox monitors an average of 6 billion chat messages and over 1 million hours of voice chat daily, automatically blocking language detected as violating their guidelines. The platform monitors all communication for critical harms (like grooming). While no system is perfect, their systems proactively moderate all communication, using a combination of AI and human review, to swiftly remove content that violates Community Standards when detected. Roblox also employs methods designed to detect and block attempts to move users off-platform, where risks can be higher (known as “platform-hopping”).
