Last updated: May 31, 2017
Table of Contents
2. What types of personally identifiable information do we collect about our guests?
3. How is your personally identifiable information used and shared?
4. What choices do you have about the collection, use, and sharing of your personally identifiable information?
5. What kinds of security measures do we take to safeguard your personally identifiable information?
6. How can you update your personal information and profile?
We don’t require personal information to access our Websites. However, if you prefer not to disclose personal information, you may not be able to enjoy certain features of our Websites. Personal information is information that identifies you and may be used to contact you. To offer our guests certain features on our Websites, we may collect several types of personally identifiable information.
Information You Provide to Us
All of the personal information we receive comes directly from our guests. We may collect personal information from our guests to:
- Participate in contests, sweepstakes, or other promotions
- Report piracy, offer feedback, or other business inquiries
- Sign up to receive newsletters (such as ESA Tools and Updates)
- Receive customer or technical support
This information may include:
- E-mail Address
- Mailing Address
- Telephone Number
Additionally, if you have access to our Policy Arcade website, please note that if you upload a document, the name and e-mail address you provide will be visible to other users who are logged into the website.
We don’t knowingly collect personal information from children under 13. We take kids’ privacy seriously, and encourage parents to play an active role in their children’s online experience at all times. If parents believe that we have unintentionally collected their child’s personal information, they should contact us at privacy@theESA.com to request the deletion of the information.
Information Collected Through Technology
We collect information through technology to make our Websites more interesting and useful to you. For example, when you come to one of our Websites, we collect your IP address. An IP address often is associated with the portal through which you enter the Internet, like your ISP (Internet service provider), your company or your university. At times, we use IP addresses to collect information regarding the frequency with which our guests visit various parts of our Websites. We do not combine your IP address with any other personally identifiable information.
We don’t share, sell or rent your personal information to third parties without your consent. Besides technical information required for the support of our internal operations (i.e., IP address), we don’t require disclosure of personal information to access most of our Websites. If you prefer not to disclose any personal information, you may not be able to enjoy certain features of our Websites.
We will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives.
ESA Tools and Updates
Information collected from those who voluntarily submit it to us is used to provide services like updates on special events, game news and e-mail announcements of interest to our users. We do not share your personally identifiable information with third party marketers.
For practical reasons, we treat personal information submitted to us in a business capacity different from information we receive in a non-business capacity. Personal information submitted to us in a business capacity (e.g., resumes, event sponsorship) may be shared with third parties, depending on the nature of the inquiry.
Purchase or Sale of Businesses
Disclosures Required By Law and Disclosures to Help Protect the Security and Safety of Our Web sites and Others
As mentioned above, you have control over the personal information you submit to us. If at any time you decide to remove your personal information from our database, you may do so by e-mailing us at privacy@theESA.com.
The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative and physical security measures to protect your personal information from unauthorized access, improper use, loss or alteration. We use industry standard practices such as encrypted communications, physically secured rooms, firewalls and password-protection systems to safeguard the confidentiality of your personal information. We will notify users of a data breach involving unencrypted personal information by e-mail or by posting a notice on the affected Web site. We also strive to limit access to personal information to employees performing a legitimate business function. We periodically review our security procedures to consider appropriate new technology and updated methods. However, please understand that, despite our best efforts, no security measure is perfect or impenetrable.
You can access and update the contact information you gave us during registration (that is, your e-mail address or any other information that would directly enable us to contact you), by e-mailing us at privacy@theESA.com.
Your California Privacy Rights
Since 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. For inquires regarding our disclosure policy, please write us:
601 Massachusetts Avenue, NW, Suite 300 West
Washington, DC 20001
601 Massachusetts Avenue, NW, Suite 300 West
Washington, DC 20001
Please be assured that any personal information that you provide in communications to the above e-mail and postal mail addresses will not be used to send you promotional materials, unless you request it.
ESA is a licensee of the ESRB’s Privacy Certified Program. If you believe that we have not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact ESRB at http://www.esrb.org/privacy/contact.aspx.
Attn.: Privacy Certified Program
420 Lexington Avenue, Suite 2024
New York, NY 10170
Please note that, at all times, you are responsible for updating your personal information to provide us your current e-mail address. If the last e-mail address that you have provided us is not valid, or for any other reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.